Hobnob
  • Back Home

Getting Started

πŸ€·β€β™€οΈ What is Hobnob?

πŸ“² How Do I Get Started?

πŸ“Ή 🎈 Video: Events General Overview

πŸ“Ή πŸ€·β€β™€οΈ Video: What's the Difference Between Events & Spaces?

πŸ“Ή πŸ“ Video: Customizing Your Space

πŸ“Ή πŸš€ Video: Creating Your First Space

πŸ“Ή βš™οΈ Video: Spaces Setup Overview + Settings

Membership: Essentials VS Premium Hobnob Plan

Events

Calendar

πŸ“… How Can I Add an Event to My Calendar App?

πŸ“… Can I Add an Event to Google Calendar?

Cohosts

πŸ‘« Can My Event Have More Than One Host?

βž• How Do I Add a Cohost?

πŸ€·β€β™€οΈ What Can Cohosts Do?

Editing Events

✍️ How Do I Edit My Event Name?

πŸ–ΌοΈ How Do I Edit the Flyer Design?

πŸ“ How Do I Edit the Event Details?

πŸ“… How Do I Edit the Date and Time?

πŸ“How Do I Edit the Location?

πŸ‘― How Do I Clone an Event?

πŸ–¨οΈ How Do I Print Invites?

πŸ–οΈ Can I Change the Font or Font Color on Hobnob Invites?

πŸ—„οΈ How Do I Archive An Event?

πŸ—‘οΈ How Do I Delete an Event?

❌ How Do I Cancel an Event?

🎁 How Do I Add a Registry to My Event?

πŸ”— How do I add a link to my event?

Event Chat

πŸ’¬ Can I Chat with My Guests and Co-Hosts?

πŸŽ‰ How To: Use Event Chat

πŸ‘ Can I Message Guests Based on RSVP?

πŸ‘ͺ Who Receives Chat Messages?

βš™οΈ Can I Turn off Guest Chat?

🏷️ Why Can't I Mention Someone in a Chat?

πŸ“ƒ How To: Create a Thread

Event Tickets

Setting Up Tickets

🎟️ How Do I Set Up Event Tickets?

πŸ§’ Can I Set a Different Ticket Price for Children?

🐦 Can I Set an Early Bird Discount?

🎫 Can I Sell Tickets to a Personal Event?

πŸ” How Do I Change the Price of a Ticket?

πŸ€‘ How Do I Set Up Free Tickets?

Collecting Payments

πŸ›‘οΈ What is Stripe?

πŸ€·β€β™€οΈ How Do I Set Up Stripe?

πŸ’΅ How Do I Cash Out?

❓Why is Stripe Asking For My Social Security Number?

🏦 How Do I Update an Existing Bank Account on Stripe?

βš™οΈ Can I Connect My PayPal Account Instead of Using Stripe to Process Ticket Payments?

πŸ’° Can I Use My Stripe Balance to Pay for Event Tickets?

Promote Your Event

πŸ“£ Sell Tickets and Promote Your Event on Instagram

πŸ“£ Sell Tickets and Promote Your Event on Twitter

πŸ“£ Sell Tickets and Promote Your Event on Facebook

πŸ“£ Sell Tickets and Promote Your Event on Messenger

βš™οΈ Can Hobnob Automatically Post My Event on Facebook?

Ticketing Fees

πŸ’²What are the Fees to Sell Tickets on Hobnob?

Refunds

πŸ’΅ As a Guest, How Do I Request a Ticket Refund?

πŸ’Έ As the Host, How Do I Issue a Ticket Refund?

βœ… How Do I Manage Ticket Refunds?

πŸ“† How Long Does It Take to Receive My Ticket Refund?

πŸ‘€ How Do I View an Event's Refund Policy?

πŸ“ How Do I Add a Refund Policy?

Complimentary Tickets

πŸ’Έ How Do I Issue Complimentary Tickets to Guests?

πŸ†“ Can I Make Someone's Ticket Complimentary If They Already Paid for One?

Event Updates & Auto Reminders

πŸ’¬ How Do I Send an Event Update?

⏰ When Are Event Auto-Reminders Sent?

πŸ“¨ How Do I Send Reminders?

πŸ—‘οΈ How Do I Delete An Event Update?

Flyer Design

πŸŽ‰ What Kinds of Flyer Designs Can I Choose with Hobnob?

πŸ“Έ Can I Use My Own Flyer Design with Hobnob?

πŸ“±What Is the Best Format for a Custom Design Flyer?

πŸŒ„ Can I Use a Landscape Flyer Design Instead of Portrait?

Guests

πŸ‘ How Do I RSVP to an Event?

βž• How Do I Add Guests?

πŸ—‘οΈ How Do I Delete a Guest?

πŸ” How Do I Change My Guest's RSVP?

βš™οΈ Can I Hide My Guest List?

πŸ“₯ How Do I Download My Guest List?

πŸ–¨οΈ How Do I Print My Guest List?

βš™οΈ How Do I Add a Guest Cap or Limit RSVPs?

βš™οΈ How Do I Turn off Plus Ones?

β­• What Does the Colored Circle Around Someone's Photo Mean?

Importing Contacts

πŸ“„ How Do I Import Contacts From a CSV List

πŸ“₯ How Do I Import a List of Email Addresses?

☎️ How Do I Add Phone Numbers That Aren't in My Contacts?

Location

πŸ“How Do I Add a Custom Location Name?

πŸ“ What If My Location Doesn't Show up When Searching Google Places?

Photos

πŸ“Έ How Can I Add Photos from an Event?

πŸ”Ό How Do I Upload Multiple Photos?

πŸ—‘οΈ How Do I Remove a Photo?

πŸ‘€ Who Can See the Event Photos?

πŸ“₯ How Do I Download Photos on My Android?

πŸ™…β€β™€οΈ What If I Don't Think a Photo That Someone Uploaded Is Appropriate?

IOS: Allow access to all photos - Settings

Sending Invites

πŸ’¬βœ‰οΈ Can I Send Invites Through Text and Email?

πŸ€‘ How Can I Send Invites For Free?

πŸ‡ΊπŸ‡Έ πŸ‡¨πŸ‡¦ Can Hobnob Be Used to Send Invites to International Numbers?

πŸ€·β€β™€οΈ Why Are My Invites Not Sending?

πŸ“±βœ‰οΈ How Do I Send Invites to Phone Numbers and Emails Not in My Contacts?

πŸ” How Do I Resend Invites?

πŸ€·β€β™‚οΈ If I Have Already Invited Guests and I Invite More Guests, Will My Original Guests Receive the Invite Again?

πŸ“² Why Are Text Invites Not Sent from My Number?

πŸ“ Can I Customize The Message That is Sent?

⚠️ What Does the "We Had Trouble Delivering This Invite" Error Mean?

πŸ’¬ What Happens When a Guest Replies to the Text or Email?

πŸ‘€ Why Don't I See All My Contacts on My Android Phone?

βœ… πŸ‘€ What Is the Difference Between 'Delivered' and 'Viewed'?

Sharing

πŸ“£ How Do I Share My Event?

πŸ‘€ How Do I See My Guest List If I Shared the Invite Through Social Media and Other Apps?

Virtual Events

πŸ‘©β€πŸ’» Zoom Integration

How To Ask Guests to Submit Number Of Kids Attending?

How do I turn off/on the request photo feature?

βš™οΈ How do I set max capacity for an event?

How do I turn a registry reminder on/off?

🎊 Create Event on Web vs. iOS

How Do I Turn Off Auto-Reminders?

How do I set a RSVP cut-off date?

πŸ“§ How Do I Send My Invites Manually?

Spaces

πŸš€ Getting Started With Spaces

πŸš€ How To: Launch Your Hobnob Space

πŸ™‹β€β™€οΈ How Do I Join a Space?

πŸ€” What Is a Space?

πŸ‘©β€πŸ’Ό Admins and Moderators

πŸ€·β€β™€οΈ What Can Admins, Moderators and Members Do?

πŸ€” What Can Admins of a Space Do?

πŸ‘©β€πŸ’Ό How To: Add an Admin

πŸ—‘οΈ How To: Delete a Space

πŸ€” What Can Moderators of a Space Do?

πŸ‘¨β€πŸ’Ό How To: Add a Moderator

πŸ‘ͺ Members

πŸ“¬ How To: Invite New Members

πŸ€” What Can Members Do?

πŸ—‘οΈ How To: Remove Members

β›” How To: Ban a Member from a Space

πŸ‘‹ How To: Leave a Space

πŸ“ Customize Your Space

πŸ“ How To: Add, Edit and Delete Topics

πŸ–οΈHow To: Set Space Color & Icon

πŸ–ΌοΈ How To: Upload a Custom Cover Image

πŸŒ… How To: Edit the Cover Image for My Space

✍️ How To: Edit Space Description

πŸ”— How To: Edit Social Media Links

πŸ€·β€β™€οΈ What Does "Discoverable by Search Engine" Mean?

πŸ’¬ Posts and Chat in Spaces

βš™οΈ How To: Change Post Notification Settings

πŸ“ How To: Create a Post

πŸ’¬ How To: Start a Direct Message

πŸ“Έ How To: Add a Photo to a Chat or Post

🏷️ How To: Use Mentions

πŸ‘ How To: React to a Message

πŸ—‘οΈ How To: Delete a Message

βš™οΈ How To: Change Chat Notification Settings

πŸ“ƒ How To: Create a Thread in a Post

πŸ₯³ Events For Spaces

🎈 What Features Are Available for Events in a Space?

πŸŽ‰ How To: Create an Event for a Space

⏰ Auto-Reminders

⏰ When Are Auto-Reminders to Join a Space Sent?

πŸš€ Hobnob Spaces

Chat

πŸ’¬ Who Can Receive a Direct Message?

πŸ’¬ How Do I Know Someone Got My Chat Message?

πŸ“΅ What If Someone Doesn't Have the Hobnob App? Can I Send Them a Direct Message?

🀷 What Does the Small Colored Dot on Someone's Photo Mean?

Ledger

Payouts

πŸ›‘οΈ Why is Stripe Asking Me to Verify My Identity?

πŸ›‘οΈ Why Does Stripe Keep Asking for Verification?

πŸ—’οΈ What is the Ledger?

πŸ’³ How Do I Add a Payment Method?

🏦 When Do I Get Paid Out?

Notifications

πŸ”• How Do I Turn off Notifications?

βœ… How To: Mark Activity Notifications as Read

Business

🏒 Can I Use Hobnob For My Business?

My Account

Hobnob Memberships

πŸ’΅ How Do I Purchase a Hobnob Plan?

πŸ“² What If My Subscription Is Not Showing Up in the App?

πŸ” How Do I Make Changes to My Plan?

πŸ“± What If My Subscription Is Not Showing up in the App?

πŸ›‘ How Do I Cancel My Free Trial?

πŸ›‘ How Do I Cancel My Plan?

πŸ” How Do I Request A Refund For My Subscription?

πŸ€‘ How Do I Earn Free Invites?

✍️ How Do I Change My Hobnob Account Name?

πŸ“ž How Do I Change My Phone Number?

πŸ—‘οΈ How Do I Delete My Account?

β›” Why Was My Account Banned?

Time Poll

πŸ€” Do people need the app to respond to a Time Poll?

⏰ Creating a Time Poll

Contact Us

πŸ’ How To Contact Hobnob

Sign Up List

πŸ€” Do people need the app to respond to a Sign Up List?

πŸ“† Creating a Sign Up List

🚫Delete Sign Up List from an event

πŸ”—Add a Sign Up List to an Event

πŸ“Š How to set up item/slot count requests on Sign Up Lists

Announcements

πŸ— Adding Links to an Announcements

πŸ“£ Creating an Announcement

πŸ“² How Do I Get Started?

Want to start using Hobnob and don't know where to begin? Follow this step-by-step guide to create and organize great events! Install the app. Search for Hobnob on the App Store or Google Play Store…

πŸŒ… How To: Edit the Cover Image for My Space

As an Admin , you can edit the cover image for your space: In the Menu sidebar, tap on the name of your Space.. Tap Settings.. Under Space Details , tap Cover Image. Upload a photo. Tap the cameraΒ ic…

πŸ–ΌοΈ How To: Upload a Custom Cover Image

Create a community cover image that is 2560 x 1440px. All main text, logos and primary subject matter should be centered within the center of the graphic (approximately 1282 x 896px). Save this image…

πŸŽ‰ What Kinds of Flyer Designs Can I Choose with Hobnob?

Hobnob includes diverse designs that suit many different event typesΒ that look stunning when sent through text message, email, or even shared on social media. Hobnob has a variety of invite designs t…

πŸ“Έ Can I Use My Own Flyer Design with Hobnob?

Yes! While Hobnob includes many designs you'll love, sometimes you have a design of your own in mind. With the Hobnob app, you can upload your own design to use as an invitation. Whether you choose o…

πŸ“±What Is the Best Format for a Custom Design Flyer?

When creating a custom flyer we suggest 1242 x 2208 pixels (an aspect ratio of 9:16) for optimal viewing on mobile devices. See our custom flyer tips.

✍️ How Do I Edit My Event Name?

To edit the name of an event: From any Events list, open the event by tapping on the flyer image. Scroll down to see Host Options , tap Edit Event.. Select Event Name to edit.Β . Tap Save button on th…

πŸ’¬ Can I Chat with My Guests and Co-Hosts?

Yes! The Hobnob app allows everyone invited to the party to chat as a group, or to message each other privately. Best of all, you can continue to chat after the party so you can keep in touch between…

πŸ‘ͺ Who Receives Chat Messages?

Guests who have the app will receive messages via push notification, if they have push notifications enabled. If a guest does not have the app, we send them the first three messages and then they nee…

βš™οΈ Can I Turn off Guest Chat?

Yes, as the host you can turn off the guest chat in the app. From any Events list, open the event by tapping on theΒ flyer image. Scroll down and tap the Event Settings section. Toggle off Event Chat.…

πŸ‘ Can I Message Guests Based on RSVP?

Yes! Hosts and cohosts can message guests by RSVP by mentioning them in the event chat.Β . Just type the @ symbol to see options to message @Everyone @Attending @Undecided or @Declined ( Show Guest Li…

πŸ€‘ How Do I Earn Free Invites?

Earn 5 free invites for every friend that joins Hobnob from your link. If 10 friends join, that's 50 free invites! Each friend that joins will get 5 free invites too! You can refer friends to Hobnob…

βž• How Do I Add Guests?

There are 3 ways you can invite guests: Allow access to Contacts. You will be automatically prompted to enable contacts if you accidentally decline this permission, go to your Settings App, select Ho…

πŸ€” What Is a Space?

Hobnob Spaces is the dashboard for real-life groups. We designed it for: Activity Groups to stay connected and plan in-person events.Β . Friends to plan more get-togethers and effortlessly share photo…

πŸ‘« Can My Event Have More Than One Host?

Yes! With Hobnob, any number of people can host an event together. The host can add a cohost by tapping any name on the Guest List and selecting Add as Cohost. Once cohosts download the app, they can…

Powered by HelpDocs (opens in a new tab)

Contact