Getting Started
🤷♀️ What is Hobnob?
📲 How Do I Get Started?
📹 🎈 Video: Events General Overview
📹 🤷♀️ Video: What's the Difference Between Events & Spaces?
📹 📝 Video: Customizing Your Space
📹 🚀 Video: Creating Your First Space
📹 ⚙️ Video: Spaces Setup Overview + Settings
Membership: Essentials VS Premium Hobnob Plan
Events
Calendar
Cohosts
Editing Events
✍️ How Do I Edit My Event Name?
🖼️ How Do I Edit the Flyer Design?
📝 How Do I Edit the Event Details?
📅 How Do I Edit the Date and Time?
📍How Do I Edit the Location?
👯 How Do I Clone an Event?
🖨️ How Do I Print Invites?
🖍️ Can I Change the Font or Font Color on Hobnob Invites?
🗄️ How Do I Archive An Event?
🗑️ How Do I Delete an Event?
❌ How Do I Cancel an Event?
🎁 How Do I Add a Registry to My Event?
🔗 How do I add a link to my event?
Event Chat
💬 Can I Chat with My Guests and Co-Hosts?
🎉 How To: Use Event Chat
👍 Can I Message Guests Based on RSVP?
👪 Who Receives Chat Messages?
⚙️ Can I Turn off Guest Chat?
🏷️ Why Can't I Mention Someone in a Chat?
📃 How To: Create a Thread
Event Tickets
Setting Up Tickets
🎟️ How Do I Set Up Event Tickets?
🧒 Can I Set a Different Ticket Price for Children?
🐦 Can I Set an Early Bird Discount?
🎫 Can I Sell Tickets to a Personal Event?
🔁 How Do I Change the Price of a Ticket?
🤑 How Do I Set Up Free Tickets?
Collecting Payments
🛡️ What is Stripe?
🤷♀️ How Do I Set Up Stripe?
💵 How Do I Cash Out?
❓Why is Stripe Asking For My Social Security Number?
🏦 How Do I Update an Existing Bank Account on Stripe?
⚙️ Can I Connect My PayPal Account Instead of Using Stripe to Process Ticket Payments?
💰 Can I Use My Stripe Balance to Pay for Event Tickets?
Promote Your Event
📣 Sell Tickets and Promote Your Event on Instagram
📣 Sell Tickets and Promote Your Event on Twitter
📣 Sell Tickets and Promote Your Event on Facebook
📣 Sell Tickets and Promote Your Event on Messenger
⚙️ Can Hobnob Automatically Post My Event on Facebook?
Ticketing Fees
Refunds
💵 As a Guest, How Do I Request a Ticket Refund?
💸 As the Host, How Do I Issue a Ticket Refund?
✅ How Do I Manage Ticket Refunds?
📆 How Long Does It Take to Receive My Ticket Refund?
👀 How Do I View an Event's Refund Policy?
📝 How Do I Add a Refund Policy?
Complimentary Tickets
Event Updates & Auto Reminders
💬 How Do I Send an Event Update?
⏰ When Are Event Auto-Reminders Sent?
📨 How Do I Send Reminders?
🗑️ How Do I Delete An Event Update?
Flyer Design
🎉 What Kinds of Flyer Designs Can I Choose with Hobnob?
📸 Can I Use My Own Flyer Design with Hobnob?
📱What Is the Best Format for a Custom Design Flyer?
🌄 Can I Use a Landscape Flyer Design Instead of Portrait?
Guests
👍 How Do I RSVP to an Event?
➕ How Do I Add Guests?
🗑️ How Do I Delete a Guest?
🔁 How Do I Change My Guest's RSVP?
⚙️ Can I Hide My Guest List?
📥 How Do I Download My Guest List?
🖨️ How Do I Print My Guest List?
⚙️ How Do I Add a Guest Cap or Limit RSVPs?
⚙️ How Do I Turn off Plus Ones?
⭕ What Does the Colored Circle Around Someone's Photo Mean?
Importing Contacts
📄 How Do I Import Contacts From a CSV List
📥 How Do I Import a List of Email Addresses?
☎️ How Do I Add Phone Numbers That Aren't in My Contacts?
Location
📍How Do I Add a Custom Location Name?
📍 What If My Location Doesn't Show up When Searching Google Places?
Photos
📸 How Can I Add Photos from an Event?
🔼 How Do I Upload Multiple Photos?
🗑️ How Do I Remove a Photo?
👀 Who Can See the Event Photos?
📥 How Do I Download Photos on My Android?
🙅♀️ What If I Don't Think a Photo That Someone Uploaded Is Appropriate?
IOS: Allow access to all photos - Settings
Sending Invites
💬✉️ Can I Send Invites Through Text and Email?
🤑 How Can I Send Invites For Free?
🇺🇸 🇨🇦 Can Hobnob Be Used to Send Invites to International Numbers?
🤷♀️ Why Are My Invites Not Sending?
📱✉️ How Do I Send Invites to Phone Numbers and Emails Not in My Contacts?
🔁 How Do I Resend Invites?
🤷♂️ If I Have Already Invited Guests and I Invite More Guests, Will My Original Guests Receive the Invite Again?
📲 Why Are Text Invites Not Sent from My Number?
📝 Can I Customize The Message That is Sent?
⚠️ What Does the "We Had Trouble Delivering This Invite" Error Mean?
💬 What Happens When a Guest Replies to the Text or Email?
👀 Why Don't I See All My Contacts on My Android Phone?
✅ 👀 What Is the Difference Between 'Delivered' and 'Viewed'?
Sharing
📣 How Do I Share My Event?
👀 How Do I See My Guest List If I Shared the Invite Through Social Media and Other Apps?
Virtual Events
How To Ask Guests to Submit Number Of Kids Attending?
How do I turn off/on the request photo feature?
⚙️ How do I set max capacity for an event?
How do I turn a registry reminder on/off?
🎊 Create Event on Web vs. iOS
How Do I Turn Off Auto-Reminders?
How do I set a RSVP cut-off date?
📧 How Do I Send My Invites Manually?
Spaces
🚀 Getting Started With Spaces
👩💼 Admins and Moderators
🤷♀️ What Can Admins, Moderators and Members Do?
🤔 What Can Admins of a Space Do?
👩💼 How To: Add an Admin
🗑️ How To: Delete a Space
🤔 What Can Moderators of a Space Do?
👨💼 How To: Add a Moderator
👪 Members
📬 How To: Invite New Members
🤔 What Can Members Do?
🗑️ How To: Remove Members
⛔ How To: Ban a Member from a Space
👋 How To: Leave a Space
📝 Customize Your Space
📝 How To: Add, Edit and Delete Topics
🖍️How To: Set Space Color & Icon
🖼️ How To: Upload a Custom Cover Image
🌅 How To: Edit the Cover Image for My Space
✍️ How To: Edit Space Description
🔗 How To: Edit Social Media Links
🤷♀️ What Does "Discoverable by Search Engine" Mean?
💬 Posts and Chat in Spaces
⚙️ How To: Change Post Notification Settings
📝 How To: Create a Post
💬 How To: Start a Direct Message
📸 How To: Add a Photo to a Chat or Post
🏷️ How To: Use Mentions
👍 How To: React to a Message
🗑️ How To: Delete a Message
⚙️ How To: Change Chat Notification Settings
📃 How To: Create a Thread in a Post
🥳 Events For Spaces
⏰ Auto-Reminders
🚀 Hobnob Spaces
Chat
💬 Who Can Receive a Direct Message?
💬 How Do I Know Someone Got My Chat Message?
📵 What If Someone Doesn't Have the Hobnob App? Can I Send Them a Direct Message?
🤷 What Does the Small Colored Dot on Someone's Photo Mean?
Ledger
Notifications
Business
My Account
Hobnob Memberships
💵 How Do I Purchase a Hobnob Plan?
📲 What If My Subscription Is Not Showing Up in the App?
🔁 How Do I Make Changes to My Plan?
📱 What If My Subscription Is Not Showing up in the App?
🛑 How Do I Cancel My Free Trial?
🛑 How Do I Cancel My Plan?
🔁 How Do I Request A Refund For My Subscription?
🤑 How Do I Earn Free Invites?
✍️ How Do I Change My Hobnob Account Name?
📞 How Do I Change My Phone Number?
🗑️ How Do I Delete My Account?
⛔ Why Was My Account Banned?
Time Poll
Contact Us
Sign Up List
🤔 Do people need the app to respond to a Sign Up List?
📆 Creating a Sign Up List
🚫Delete Sign Up List from an event
🔗Add a Sign Up List to an Event
📊 How to set up item/slot count requests on Sign Up Lists
Announcements
All Categories > Spaces > ⏰ Auto-Reminders > ⏰ When Are Auto-Reminders to Join a Space Sent?
After inviting someone to join a Space, they will receive an auto-reminder:
When an auto-reminder is sent, invited members with the app will receive a push notification and those who don't have the app with receive a text or email (depending on how they were invited).
