Refunds

6 articles

πŸ’΅ As a Guest, How Do I Request a Ticket Refund?

If you paid for an event ticket, you can request a refund from the host on the web invite or in the app. Open the Event in the app or tap the link you received via text or email to open the web invit…

Updated by Tiffany Quezada

πŸ’Έ As the Host, How Do I Issue a Ticket Refund?

As the Host, you can issue a refund for any ticket that was purchased. Co-hosts cannot issue refunds. Open the Event in the app. Scroll down to the Event Tickets section and tap on the totals row. Ta…

Updated by Tiffany Quezada

βœ… How Do I Manage Ticket Refunds?

If you are the host of an Event , you can approve or decline a guest's refund request. From the Ledger in your Menu or the Event Tickets section on your Event. Tap Refund Requests row, if you have an…

Updated

πŸ“† How Long Does It Take to Receive My Ticket Refund?

It is up to the host's discretion to issue a refund. Once the host issues the refund, it can take anywhere from 5-10 days to show up in the ticket purchaser's account. If it has been 10 days and you…

Updated by Tiffany Quezada

πŸ‘€ How Do I View an Event's Refund Policy?

To view an Event's Refund Policy : From any Events list, open the event by tapping on the flyer image. If the event uses Event Tickets , tap Refund Policy.. If the host has no refund policy set up, y…

Updated

πŸ“ How Do I Add a Refund Policy?

When collecting money from guests for attending your event, we recommend including a refund policy. It's up to the host's discretion to issue refunds to guests. To add a refund policy to your event:…

Updated by Tiffany Quezada