Hobnob
  • Back Home

Getting Started

πŸ€·β€β™€οΈ What is Hobnob?

πŸ“² How Do I Get Started?

πŸ“Ή 🎈 Video: Events General Overview

πŸ“Ή πŸ€·β€β™€οΈ Video: What's the Difference Between Events & Spaces?

πŸ“Ή πŸ“ Video: Customizing Your Space

πŸ“Ή πŸš€ Video: Creating Your First Space

πŸ“Ή βš™οΈ Video: Spaces Setup Overview + Settings

Membership: Essentials VS Premium Hobnob Plan

Events

Calendar

πŸ“… How Can I Add an Event to My Calendar App?

πŸ“… Can I Add an Event to Google Calendar?

Cohosts

πŸ‘« Can My Event Have More Than One Host?

βž• How Do I Add a Cohost?

πŸ€·β€β™€οΈ What Can Cohosts Do?

Editing Events

✍️ How Do I Edit My Event Name?

πŸ–ΌοΈ How Do I Edit the Flyer Design?

πŸ“ How Do I Edit the Event Details?

πŸ“… How Do I Edit the Date and Time?

πŸ“How Do I Edit the Location?

πŸ‘― How Do I Clone an Event?

πŸ–¨οΈ How Do I Print Invites?

πŸ–οΈ Can I Change the Font or Font Color on Hobnob Invites?

πŸ—„οΈ How Do I Archive An Event?

πŸ—‘οΈ How Do I Delete an Event?

❌ How Do I Cancel an Event?

🎁 How Do I Add a Registry to My Event?

πŸ”— How do I add a link to my event?

Event Chat

πŸ’¬ Can I Chat with My Guests and Co-Hosts?

πŸŽ‰ How To: Use Event Chat

πŸ‘ Can I Message Guests Based on RSVP?

πŸ‘ͺ Who Receives Chat Messages?

βš™οΈ Can I Turn off Guest Chat?

🏷️ Why Can't I Mention Someone in a Chat?

πŸ“ƒ How To: Create a Thread

Event Tickets

Setting Up Tickets

🎟️ How Do I Set Up Event Tickets?

πŸ§’ Can I Set a Different Ticket Price for Children?

🐦 Can I Set an Early Bird Discount?

🎫 Can I Sell Tickets to a Personal Event?

πŸ” How Do I Change the Price of a Ticket?

πŸ€‘ How Do I Set Up Free Tickets?

Collecting Payments

πŸ›‘οΈ What is Stripe?

πŸ€·β€β™€οΈ How Do I Set Up Stripe?

πŸ’΅ How Do I Cash Out?

❓Why is Stripe Asking For My Social Security Number?

🏦 How Do I Update an Existing Bank Account on Stripe?

βš™οΈ Can I Connect My PayPal Account Instead of Using Stripe to Process Ticket Payments?

πŸ’° Can I Use My Stripe Balance to Pay for Event Tickets?

Promote Your Event

πŸ“£ Sell Tickets and Promote Your Event on Instagram

πŸ“£ Sell Tickets and Promote Your Event on Twitter

πŸ“£ Sell Tickets and Promote Your Event on Facebook

πŸ“£ Sell Tickets and Promote Your Event on Messenger

βš™οΈ Can Hobnob Automatically Post My Event on Facebook?

Ticketing Fees

πŸ’²What are the Fees to Sell Tickets on Hobnob?

Refunds

πŸ’΅ As a Guest, How Do I Request a Ticket Refund?

πŸ’Έ As the Host, How Do I Issue a Ticket Refund?

βœ… How Do I Manage Ticket Refunds?

πŸ“† How Long Does It Take to Receive My Ticket Refund?

πŸ‘€ How Do I View an Event's Refund Policy?

πŸ“ How Do I Add a Refund Policy?

Complimentary Tickets

πŸ’Έ How Do I Issue Complimentary Tickets to Guests?

πŸ†“ Can I Make Someone's Ticket Complimentary If They Already Paid for One?

Event Updates & Auto Reminders

πŸ’¬ How Do I Send an Event Update?

⏰ When Are Event Auto-Reminders Sent?

πŸ“¨ How Do I Send Reminders?

πŸ—‘οΈ How Do I Delete An Event Update?

Flyer Design

πŸŽ‰ What Kinds of Flyer Designs Can I Choose with Hobnob?

πŸ“Έ Can I Use My Own Flyer Design with Hobnob?

πŸ“±What Is the Best Format for a Custom Design Flyer?

πŸŒ„ Can I Use a Landscape Flyer Design Instead of Portrait?

Guests

πŸ‘ How Do I RSVP to an Event?

βž• How Do I Add Guests?

πŸ—‘οΈ How Do I Delete a Guest?

πŸ” How Do I Change My Guest's RSVP?

βš™οΈ Can I Hide My Guest List?

πŸ“₯ How Do I Download My Guest List?

πŸ–¨οΈ How Do I Print My Guest List?

βš™οΈ How Do I Add a Guest Cap or Limit RSVPs?

βš™οΈ How Do I Turn off Plus Ones?

β­• What Does the Colored Circle Around Someone's Photo Mean?

Importing Contacts

πŸ“„ How Do I Import Contacts From a CSV List

πŸ“₯ How Do I Import a List of Email Addresses?

☎️ How Do I Add Phone Numbers That Aren't in My Contacts?

Location

πŸ“How Do I Add a Custom Location Name?

πŸ“ What If My Location Doesn't Show up When Searching Google Places?

Photos

πŸ“Έ How Can I Add Photos from an Event?

πŸ”Ό How Do I Upload Multiple Photos?

πŸ—‘οΈ How Do I Remove a Photo?

πŸ‘€ Who Can See the Event Photos?

πŸ“₯ How Do I Download Photos on My Android?

πŸ™…β€β™€οΈ What If I Don't Think a Photo That Someone Uploaded Is Appropriate?

Sending Invites

πŸ’¬βœ‰οΈ Can I Send Invites Through Text and Email?

πŸ€‘ How Can I Send Invites For Free?

πŸ‡ΊπŸ‡Έ πŸ‡¨πŸ‡¦ Can Hobnob Be Used to Send Invites to International Numbers?

πŸ€·β€β™€οΈ Why Are My Invites Not Sending?

πŸ“±βœ‰οΈ How Do I Send Invites to Phone Numbers and Emails Not in My Contacts?

πŸ” How Do I Resend Invites?

πŸ€·β€β™‚οΈ If I Have Already Invited Guests and I Invite More Guests, Will My Original Guests Receive the Invite Again?

πŸ“² Why Are Text Invites Not Sent from My Number?

πŸ“ Can I Customize The Message That is Sent?

⚠️ What Does the "We Had Trouble Delivering This Invite" Error Mean?

πŸ’¬ What Happens When a Guest Replies to the Text or Email?

πŸ‘€ Why Don't I See All My Contacts on My Android Phone?

βœ… πŸ‘€ What Is the Difference Between 'Delivered' and 'Viewed'?

Sharing

πŸ“£ How Do I Share My Event?

πŸ‘€ How Do I See My Guest List If I Shared the Invite Through Social Media and Other Apps?

Virtual Events

πŸ‘©β€πŸ’» Zoom Integration

How To Ask Guests to Submit Number Of Kids Attending?

How do I turn off/on the request photo feature?

βš™οΈ How do I set max capacity for an event?

How do I turn a registry reminder on/off?

🎊 Create Event on Web vs. iOS

How Do I Turn Off Auto-Reminders?

How do I set a RSVP cut-off date?

πŸ“§ How Do I Send My Invites Manually?

Spaces

πŸš€ Getting Started With Spaces

πŸš€ How To: Launch Your Hobnob Space

πŸ™‹β€β™€οΈ How Do I Join a Space?

πŸ€” What Is a Space?

πŸ‘©β€πŸ’Ό Admins and Moderators

πŸ€·β€β™€οΈ What Can Admins, Moderators and Members Do?

πŸ€” What Can Admins of a Space Do?

πŸ‘©β€πŸ’Ό How To: Add an Admin

πŸ—‘οΈ How To: Delete a Space

πŸ€” What Can Moderators of a Space Do?

πŸ‘¨β€πŸ’Ό How To: Add a Moderator

πŸ‘ͺ Members

πŸ“¬ How To: Invite New Members

πŸ€” What Can Members Do?

πŸ—‘οΈ How To: Remove Members

β›” How To: Ban a Member from a Space

πŸ‘‹ How To: Leave a Space

πŸ“ Customize Your Space

πŸ“ How To: Add, Edit and Delete Topics

πŸ–οΈHow To: Set Space Color & Icon

πŸ–ΌοΈ How To: Upload a Custom Cover Image

πŸŒ… How To: Edit the Cover Image for My Space

✍️ How To: Edit Space Description

πŸ”— How To: Edit Social Media Links

πŸ€·β€β™€οΈ What Does "Discoverable by Search Engine" Mean?

πŸ’¬ Posts and Chat in Spaces

βš™οΈ How To: Change Post Notification Settings

πŸ“ How To: Create a Post

πŸ’¬ How To: Start a Direct Message

πŸ“Έ How To: Add a Photo to a Chat or Post

🏷️ How To: Use Mentions

πŸ‘ How To: React to a Message

πŸ—‘οΈ How To: Delete a Message

βš™οΈ How To: Change Chat Notification Settings

πŸ“ƒ How To: Create a Thread in a Post

πŸ₯³ Events For Spaces

🎈 What Features Are Available for Events in a Space?

πŸŽ‰ How To: Create an Event for a Space

⏰ Auto-Reminders

⏰ When Are Auto-Reminders to Join a Space Sent?

πŸš€ Hobnob Spaces

Chat

πŸ’¬ Who Can Receive a Direct Message?

πŸ’¬ How Do I Know Someone Got My Chat Message?

πŸ“΅ What If Someone Doesn't Have the Hobnob App? Can I Send Them a Direct Message?

🀷 What Does the Small Colored Dot on Someone's Photo Mean?

Ledger

Payouts

πŸ›‘οΈ Why is Stripe Asking Me to Verify My Identity?

πŸ›‘οΈ Why Does Stripe Keep Asking for Verification?

πŸ—’οΈ What is the Ledger?

πŸ’³ How Do I Add a Payment Method?

🏦 When Do I Get Paid Out?

Notifications

πŸ”• How Do I Turn off Notifications?

βœ… How To: Mark Activity Notifications as Read

Business

🏒 Can I Use Hobnob For My Business?

My Account

Hobnob Memberships

πŸ’΅ How Do I Purchase a Hobnob Plan?

πŸ“² What If My Subscription Is Not Showing Up in the App?

πŸ” How Do I Make Changes to My Plan?

πŸ“± What If My Subscription Is Not Showing up in the App?

πŸ›‘ How Do I Cancel My Free Trial?

πŸ›‘ How Do I Cancel My Plan?

πŸ” How Do I Request A Refund For My Subscription?

πŸ€‘ How Do I Earn Free Invites?

✍️ How Do I Change My Hobnob Account Name?

πŸ“ž How Do I Change My Phone Number?

πŸ—‘οΈ How Do I Delete My Account?

β›” Why Was My Account Banned?

Time Poll

πŸ€” Do people need the app to respond to a Time Poll?

⏰ Creating a Time Poll

Contact Us

πŸ’ How To Contact Hobnob

Sign Up List

πŸ€” Do people need the app to respond to a Sign Up List?

πŸ“† Creating a Sign Up List

🚫Delete Sign Up List from an event

πŸ”—Add a Sign Up List to an Event

πŸ“Š How to set up item/slot count requests on Sign Up Lists

Announcements

πŸ— Adding Links to an Announcements

πŸ“£ Creating an Announcement

All Categories ​>​ ​Ledger

Ledger

5 articles

Payouts

2 articles by 1 author

πŸ—’οΈ What is the Ledger?

Your Ledger shows a history of all your transactions. From your Ledger , you can: View your Stripe Account balance. View your T ransaction history. Approve or deny Refund Requests. Connect and manage…

Updated 3 years ago by Tiffany Quezada

πŸ’³ How Do I Add a Payment Method?

To add a payment method: From the Menu sidebar, tap Ledger. Tap the Settings icon (gear) in the upper right hand corner. Tap Add New Card. Enter your Card Details. Tap Done.

Updated 3 years ago by tyler

🏦 When Do I Get Paid Out?

Payouts of your available account balance are made after the conclusion of your event and contain payments processed at least 10 business days prior. If your business operates in a higher-risk indust…

Updated 2 years ago by Tiffany Quezada

Powered by HelpDocs (opens in a new tab)

Contact